Inspired by a lot of recent reading, particularly trying to get through this report (Leveraging Service Blueprinting to Rethink Higher Education: When Students Become ‘Valued Customers,’ Everybody Wins), I decided to make a very rudimentary attempt at documenting the process our students have to go through to print something in the library. This is assuming that the person IS a student and knows how to access the thing they want to print. Green indicates an end point, starts in upper left with “find library”. I’ve definitely left some things and connections out, but even this “ideal” starting point is kind of depressing. I suppose any part of this could have a “see librarian” offshoot.
Archive for June, 2012
Still in beta, but an interesting concept. Students can provide immediate feedback to professor’s on their understanding of class content through mobile devices and “computers” (what does that word mean anymore?). Teachers can see real-time results of “confusometer” and “understandometer”, presumably allowing for brevity in the case of understanding and clarification for confusion. Though it was designed with large college lecture halls in mind (to aid the poor afraid to speech undergrads), I can definitely see this being useful in a variety of educational settings (library instruction, anyone?).
Definitely a believe-it-when-I-see-it situation, but the inclusion of a keyboard into the cover (with a choice of flat keys or raised keys even!) must have Jobs rolling in his grave. The addition of a USB port makes it a competitor, but I’ll be most curious to see if yet another ebook platform evolves out of this thing or if Microsoft with pair with something pre-existing.
I would like more of these and I’m disappointed I didn’t think of this idea first.
What happens when you ask design school graduate students to create the library of the future? A funky chair, WiFi cold spots, and an exploration of the library as interactive space. The idea of making behind the scenes activities public is interesting for some positions, but do people really want to see me enhance MARC 505 fields?
Gale announced ed2go, a sort of online course that promises to deliver “access to hundreds of instructor-led online courses covering everything from health and wellness to digital photography, computer programming, GED test preparation and much more”. Librarians are assured that they “in turn get robust product administration and usage reporting capabilities enabling the easy tracking of successful patron outcomes”, which doesn’t sound all that exciting a trade-off for me. Knowing the typical public library patrons, I wonder how much troubleshooting will be involved. I’m also assuming this is an individual type thing, but wonder if getting a group to take the same class would be a good way to bring together community members (and get a discount???).
If you like your library a bit math-y, you’ll love this article. I love it because it uses pre-existing data in a new way. My super-quick summary: while it may be tempting to dedicate several computers to 15-minute express stations, depending on your demand, this can seriously effect your wait time for regular computers. “Losing just one of the eighteen available computers nearly doubles the average wait for the remaining 6,884 users in the other priority classes.” Ouch! Individual libraries should run their numbers, since the findings aren’t necessarily universal.
As a casual design junkie, I totally agree. The appeal of good design is something that libraries need to harness and use to empower their organizations. Anythink Libraries definitely come to mind as a success story, reimagining their entire services using design thinking skills. Even just applying design principles to library websites would do worlds of good, in terms of ease of access and attractiveness (I hate to point it out, but the Designing Better Libraries blog that this post came from could use a little d-help in that respect).
I’ll be honest. I’m techy, but not I’m not quite techy enough to fully get The Library Box. I get it, in a vague, “I know it has immense potential” sort of way. That “it could be part of a major shift in the interaction between libraries, patrons, and content”, kind of way. Some part of my brain wants to smash The Library Box with the Iowa City Public Library’s Local Music Project. And maybe a bookmobile. Ideas are murky, but forming.
Last but not least…
Last week I had the pleasure of voting to throw away this sign at my library. Let’s call it weeding. Don’t worry, I weeded carefully, using the ever-trusty MUSTIE acronym that I vaguely remember hearing in my collection development class.
So back to MUSTIE. Let me spell it out for you: Misleading, Ugly, Superseded, Trivial, Irrelevant, and the less obvious Elsewhere.
Misleading? Definitely. Taking the sort of alarmist “everyone on the internet is a pedophile” approach, this sign assumes the absolute worst without any real acknowledgement of any other scenario. Anything with the lines “NOT! We all want to save money but this isn’t the way.” as a full explanation of a complicated topic is highly suspect. Plus, there is some fuzzy math – I’ll trust the Boing Boingers who estimate that at a cost of a billion dollars, digitizing half a million books comes out to about $2000/item.
Superseded? Oh hell yes. Created from an article published in 2001 in ALA’s American Libraries (available here via cache), the original poster is dated. Even the update is a little dated at this point: “Try reading an e-book reader for more than a half-hour. Headaches and eyestrain are the best results. Moreover, the cost of readers runs from $200 to $2,000, the cheaper ones being harder on the eyes. ”
Trivial? I say yes. The idea that the internet is here to ruin libraries is not really the general view of librarians. In fact, you’ll find us alllll over the internet, often in places you don’t need or want us. The overall idea of this poster is one that someone’s grandmother might muse about over brunch, along with other topics like “People are trying to steal your PIN at ATMs”, “When I type my email address into the bar at the top, I can’t get to my email”, and “No, why should I know my password?”.
Irrelevant? Is addressing the interaction between libraries and the internet irrelevant? Absolutely not. Is most of the “information” contained in this poster highly irrelevant? Absolutely. If you want to compare and contrast libraries, why not highlight the revitalization of community space? Or the free resources provided in person and online?
And the vague Elsewhere? Is this information duplicated in our collection? I really hope not. Is it elsewhere in the world? Yes, definitely, yes. Whichever view you take, the idea that the internet is impacting the library is pretty well covered.
There you have it. MSTIE at least, if not MUSTIE. What kind of poster would I like to see replace it? Something like 10 ways libraries matter in a digital age, published in response to the original poster, I suppose. But with less clip art.